Skip to main content

FAQs

1.        How to participate?

Participants can enrol here. After completing the enrolment, you can participate in the race on March 2, 2025. It is a challenge for yourself, and in the meantime a great chance to know more about the relief work of MSF on the front line. Please note that the seats for the event are limited. Once they are full, enrolment will be closed before the deadline is reached.

 

2.        How much is the participation fee?

A minimum of HK$350 (including HK$100 registration fee and HK$250 of minimum donation) per participant. Please note that the fee for child/teenage participants aged 4 to 15 in the Family Category of the 1km Fun Run is the same as for adults.

 

3.        Is there a minimum age requirement for participants?

Enrolment from children under 4 years old is not accepted. Children/teenagers aged 4 to 15 need to team up with an adult (18 years old or above) parent or guardian to participate in the Crossing Frontlines Go! Orienteering Experience Race, and cannot race alone. To participate in the 10km and 3km races, you must be 16 years old or above.

 

4.        How do I encourage friends and family to sponsor my race? Can I increase the donation amount after my successful enrolment?

After completing the enrolment and paying the fee, participants will receive the login credentials of the "fundraising Page". You can copy the link of your donation page of your fundraising page and share it with your family and friends through social media, emails, instant messengers, etc. to invite them to sponsor you for your race. Donating online is quick and convenient. Your family and friends can easily sponsor you to participate in the meaningful "On Track to Save" event - experiencing frontline challenges while directly supporting MSF’s aid work. You can also top up your own donation amount after enrolment, which can also be easily achieved via your "fundraising Page".

If your donation exceeds HK$770 (excluding the HK$100 registration fee), you can compete for the fundraising award. The deadline of fundraising eligible for the leaderboard is 11:59pm on 14th March, 2025 . You can refer to the fundraising ranking on our event website to set clearer fundraising goals. The top 10 participants on the ranking list will win attractive prizes.

 

5.        If I submitted incorrect personal information during my enrolment, how can I amend it?

Participants will not be able to change their enrolment information (including the category and the size of your event T-shirt), so please check the information carefully when submitting your enrolment. If you encounter special circumstances regarding personal data, please email or call us, and we will do our best to provide assistance.

 

6.        How do I know if my enrolment is successful?

After a successfully enrolment and payment, you will receive a confirmation email within 24 hours.

 

7.        What should I do if I am not available to collect the racer’s pack at the designated location within the designated time period?

You can authorise a representative to help you collect it. Please complete and present the authorisation form, and the identity documents of the representative and the participant upon the collection.

 

8.        What should I do if I cannot receive any event-related emails?

The emails may be considered as spam by your mailbox, please check your spam or junk mail box. Please contact us if you cannot receive any confirmation emails.

 

9.        If I am unavailable to race on the event day or if I feel unwell before the race, can someone else replace me to take part in it?

Once the enrolment is complete and the fee is paid, no change in participant is accepted. If you decide to withdraw from the competition, the Organiser will not refund. If you feel unwell before the race, please know your limit and do not force yourself to participate.

 

10.  What will be the arrangements in case of adverse weather?

Please refer to the "Adverse Weather Arrangements" section of the website. The Organiser will not make refund arrangements under any circumstances.